18 articles Installation

Installation

How to Configure Microsoft SQL Server 2012 R2 for AYS

Certain SQL Server permissions are necessary for AYS users to access the data and run reports.  This article will assist you in configuring the security on Microsoft SQL Server 2012 R2.

Note: At Your Service Software, Inc. will not provide support for installing or administering SQL Server on your hardware and network. Please consult a local IT service provider and/or Microsoft for this service.

How do I install the AYS Internet Utility as a service?

By default, the AYS Internet Utility runs as a stand-alone application, however it may also be installed as a Windows service running in the background. A service is advantageous in that it continues to run even if no user is logged in to the server or workstation.

If users are accessing the database by means of Remote Desktop services then it is recommended that the AYS Internet Utility be installed on the same server. Otherwise, if working with a Microsoft Access database, then it is recommended that the AYS Internet Utility be installed on the same physical machine that is hosting the AYS database.

There are two steps to installing the AYS Internet Utility as a service. First, the program must have sufficient rights to install, uninstall, and manage Windows services. Second, the service must be installed and then started.

Where can I download an older installer package for earlier versions of AYS?

A complete program installer package (.msi) is available for the last service pack of each program version from version 2.5 onward.

However, we recommend that you always install the latest AYS service pack to ensure that you have the newest features and resolutions to any reported issues. An older AYS license will still work with a newer program version.

How do I install AYS on Remote Desktop Services (RDS)?

AYS may be installed on a Windows Server with Remote Desktop Services (RDS) in order to run AYS on Windows remote clients.

For instructions on installing any application (such as AYS) on Remote Desktop Services, please see the Microsoft TechNet article: Remote Desktop Services Deployment Guide.

It is recommended that Remote Desktop Session Host be used rather than Virtual Desktop Virtualization Host.

How do I install AYS on Windows Terminal Services?

AYS may be installed on a Windows Server with Terminal Services in order to run AYS on Windows remote clients.

For instructions on installing any application (such as AYS) on Terminal Services, please see the Microsoft TechNet article: TS RemoteApp Step-by-Step Guide.

The AYS installer is a standard Windows Installer package, therefore it will automatically install in Terminal Server Install mode.

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