Getting Started with AYS Repair Center
The following are a few steps you should take to get started with a new AYS Repair Center installation.
28 articles Installation Page 2 / 3
Installation
How to Configure Microsoft SQL Server Express for AYS
SQL Server Express can be used instead of larger deployments of SQL Server, depending on your company’s requirements.
Database configuration and setup described in this article can be followed, but by default, the server is not accessible over the network. Follow these steps to make the server visible so that you can connect to and configure the server from another workstation on the network.
Note
At Your Service Software, Inc. will not provide support for installing or administering SQL Server on your hardware and network. Please consult a local IT service provider and/or Microsoft for this service.
Uploading Repair Status to RepairStatus.net
Your customers can look up the status of their repair jobs online, freeing your staff from repeated phone calls.
Each new license purchase of AYS comes with a free trial of RepairStatus.net – our hosted solution for your repair status data.
Follow these steps to set up your Repair Status data upload:
How to Configure Microsoft SQL Server 2012 R2 for AYS
Certain SQL Server permissions are necessary for AYS users to access the data and run reports. This article will assist you in configuring the security on Microsoft SQL Server 2012 R2.
Note
Note: At Your Service Software, Inc. will not provide support for installing or administering SQL Server on your hardware and network. Please consult a local IT service provider and/or Microsoft for this service.
The AYS program installer starts every time the program is run
Every time the AYS program is run, the program installer starts automatically, sometimes in an endless loop.
How do I install the AYS Process Manager as a service?
By default, the AYS Process Manager runs as a stand-alone application, however it may also be installed as a Windows service running in the background. A Windows service can continue to run even if no user is logged in to the server or workstation.
How do I install custom AYS report files?
Custom AYS report files must be copied to a special folder. The AYS program will automatically check that folder before printing any report to see if there is a custom version of the report file. If a custom report file exists then it will be used in place of the default report file.
Where can I download an older installer package for earlier versions of AYS?
A complete program installer package (.msi) is available for the last service pack of each program version from version 2.5 onward.
However, we recommend that you always install the latest AYS service pack to ensure that you have the newest features and resolutions to any reported issues. An older AYS license will still work with a newer program version.
How do I install AYS on Windows Remote Desktop Services (RDS)?
AYS may be installed on a Windows Server with Remote Desktop Services (RDS) in order to run AYS on Windows remote clients.
For instructions on installing any application (such as AYS) on Remote Desktop Services, please see the Microsoft TechNet article: Remote Desktop Services Deployment Guide.
It is recommended that Remote Desktop Session Host be used rather than Virtual Desktop Virtualization Host.
How do I install AYS on Windows Terminal Services?
AYS may be installed on a Windows Server with Terminal Services in order to run AYS on Windows remote clients.
For instructions on installing any application (such as AYS) on Terminal Services, please see the Microsoft TechNet article: TS RemoteApp Step-by-Step Guide.
The AYS installer is a standard Windows Installer package, therefore it will automatically install in Terminal Server Install mode.