At Your Service – Repair Center is supported on newer 32-bit and 64-bit versions of Windows including:
At present, AYS is able to directly interface only with 32-bit versions of Microsoft Office. However we are actively working on adding integration with 64-bit Microsoft Office. For more information, see the Microsoft support article: Choose between the 64-bit or 32-bit version of Office.
If you are obligated to install the 64-bit version of Microsoft Office now for one of the reasons mentioned in the above article then you may have other options:
64-bit Microsoft Excel workaround: To export data from the AYS program to an Excel spreadsheet file format (e.g. .xlsx) you can instead export data to a comma-separated values (.csv) file format. Open that file in 64-bit Microsoft Excel and then save it in the desired spreadsheet file format..
64-bit Microsoft Outlook workaround: If the AYS program is configured to send email using MAPI, then you may consider instead configuring the AYS program to send email using SMTP which does not require connecting to Microsoft Outlook.
64-bit Microsoft Access: The AYS program does not use the Microsoft Access program to connect to AYS Microsoft Access (.ays) database files. You are able to manually open and edit AYS Microsoft Access (.ays) database files using 64-bit Microsoft Access.
64-bit Microsoft Word: There are presently no workarounds for automatically opening letter templates, envelope templates, and the label wizard in 64-bit Microsoft Word.