How do I remove AYS branding from communication that is generated by AYS?
AYS branding was removed from all emails, faxes, and from the automatically-generated repair status web site in September 2011 for licensed users of version 3.3 and higher.
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Error 429 – ActiveX component can’t create object
When running AYS, the following message appears:
Error: 429 – ActiveX component can’t create object
Does AYS support multiple business locations or divisions?
Yes, AYS supports multiple physical business locations or multiple logical business divisions for multi-user licenses.
How do I download and install the latest AYS service pack?
The following video will demonstrate how to install a service pack for the software.
How do I install my AYS license?
If you have received your license file via email from At Your Service, you can apply the license to your installed trial version of AYS to unlock all of the features covered by that license. The process may be slightly different based on the version of AYS you have installed.
How do I check my current license version?
You can check your current license version by selecting Help > About At Your Service from the main menu and looking at the number next to the label License Version.
How do I use a barcode reader with AYS?
Characters that are scanned by a barcode reader are entered into the active entry field just as if they were typed from a keyboard. Therefore, anywhere that text can be typed with a keyboard, the same characters can optionally be scanned using a barcode reader.
How do I configure AYS to use my local currency settings?
If At Your Service software is installed on a local workstation, then the currency symbol displayed and printed will be the same symbol configured in the Windows regional settings on that local workstation.
If At Your Service software is installed on a server that is being accessed remotely (e.g. via remote desktop or Citrix server), then the currency symbol displayed and printed will be the same symbol configured in the Windows regional settings on the server.