Which Topaz signature pads are compatible with AYS?
The following Topaz signature pads are compatible with AYS 2.5 and higher:
Databases : All
Can AYS program custom exports for me?
Yes. Our programmers can customize existing exports or create completely new custom exports.
How Can I Back Up My AYS Database?
At Your Service provides some automatic means for database backup, and you can choose typical backup strategies to improve the security of your data.
How to Configure Microsoft SQL Server Express for AYS
SQL Server Express can be used instead of larger deployments of SQL Server, depending on your company’s requirements.
Database configuration and setup described in this article can be followed, but by default, the server is not accessible over the network. Follow these steps to make the server visible so that you can connect to and configure the server from another workstation on the network.
Note: At Your Service Software, Inc. will not provide support for installing or administering SQL Server on your hardware and network. Please consult a local IT service provider and/or Microsoft for this service.
Integrating QuickBooks with At Your Service
This article will describe the configuration and setup of QuickBooks integration with At Your Service Repair Center software.
QuickBooks integration is an optional feature that you may purchase for your license. Please contact us for a quote if you are interested in adding this feature to your license.
Batch Repair Order Entry
Bulk or batch entry of new repair orders is made easy with the batch repair order entry process of AYS Repair Center. Once the initial order is entered, subsequent orders can be entered with minimal additional information.
Uploading Repair Status to RepairStatus.net
Your customers can look up the status of their repair jobs online, freeing your staff from repeated phone calls.
Each new license purchase of AYS comes with a free trial of RepairStatus.net – our hosted solution for your repair status data.
Follow these steps to set up your Repair Status data upload:
Automated Notifications
In addition to the online Repair Status Lookup, AYS Repair Center enables you to communicate directly with your customers through automatic notifications triggered by repair status changes. You can also use this functionality internally, automatically sending messages to your assigned technicians when work is available to them.
You can use email, SMS text messages, and fax.
Rentals and Loaners
AYS Repair Center can assist you in operating a rental business or providing loaner equipment to customers during repairs.
You can use the Warranty Card module to manage this equipment.
A licensed version of AYS reverts to an evaluation edition
After a Windows 10 operating system update, a previously licensed version of AYS displays the message “This is an evaluation edition of At Your Service”.