When you change or upgrade hardware you may wish to relocate the AYS application or data to another server. Depending on your edition and setup, you can follow one of the following procedures.
Certain SQL Server permissions are necessary for AYS users to access the data and run reports. This article will assist you in configuring the security on recent versions of Microsoft SQL Server.
When a second user opens an AYS Microsoft Access database that is already open by another user, they get a “File already in use” error message. This problem can be resolved by the following steps:
The following steps will help you to do a clean uninstall of all AYS files and settings from your computer.
Trend Micro antivirus software may quarantine AYS software executable files with a false positive indicating the potential threat as Unauthorized File Encryption.
Most modern digital cameras can be tethered to your local computer such that when each picture is taken, the digital photo file is automatically transferred to a target folder on your computer. The AYS program can then automatically attach them to service/repair orders and other records. The following information will assist you in installing and configuring your digital camera to work with AYS.
The August 13, 2019 Windows Update KB451250 for Windows 7, 8.1 and 10 can cause many applications including At Your Service to stop responding or present an error “Invalid Procedure Call” when run. Microsoft is aware of this issue and has provided additional patches to fix the issue.
If you are installing a new version of At Your Service – Repair Centre, you may see the message “Windows Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.”
You can safely run the installer with the following steps:
If you would like to install At Your Service – Repair Centre on a workstation that does not have the software installed, follow these steps:
The following is a reference for installing, upgrading, and uninstalling At Your Service – Repair Centre software, as well as related software packages and services and related hardware accessories.