Batch Repair Order Entry
Bulk or batch entry of new repair orders is made easy with the batch repair order entry process of AYS Repair Center. Once the initial order is entered, subsequent orders can be entered with minimal additional information.
Editions : All Page 5 / 12
Uploading Repair Status to RepairStatus.net
Your customers can look up the status of their repair jobs online, freeing your staff from repeated phone calls.
Each new license purchase of AYS comes with a free trial of RepairStatus.net – our hosted solution for your repair status data.
Follow these steps to set up your Repair Status data upload:
Automated Notifications
In addition to the online Repair Status Lookup, AYS Repair Center enables you to communicate directly with your customers through automatic notifications triggered by repair status changes. You can also use this functionality internally, automatically sending messages to your assigned technicians when work is available to them.
You can use email, SMS text messages, and fax.
Rentals and Loaners
AYS Repair Center can assist you in operating a rental business or providing loaner equipment to customers during repairs.
You can use the Warranty Card module to manage this equipment.
A licensed version of AYS reverts to an evaluation edition
After a Windows 10 operating system update, a previously licensed version of AYS displays the message “This is an evaluation edition of At Your Service”.
After a Windows 10 operating system update was installed (either automatically or manually), when starting a previously licensed installation of AYS, you see the following messages:
Online Repair Status Lookup
The Online Repair Status Lookup feature in in AYS Repair Centre lets you easily share repair updates with your customers. Whether you subscribe to our annual hosting service or host it on your own servers, this tool integrates seamlessly with your existing website.
Choosing Your Repair Centre Edition
AYS Repair Centre is available in several Editions to suit the needs of your business. The unlicensed trial copy has the ability to switch between all Editions and allow you to evaluate the edition that best fits your requirements. The license you purchase will determine the Edition that is enabled for your setup.
Setting up multi-user access for Microsoft Access AYS databases
If you are using Microsoft Access AYS database files, multiple users at your location can open and work with the same database across your network. You will need a multiple seat license to open the database with multiple users concurrently. Please contact us if you would like to upgrade to obtain this ability.
Brother QL-series label printers do not print bar codes
Brother QL-series label printers do not print vertically-oriented bar codes on AYS labels.
Error 1907 – Could not register font
When installing a new version of AYS over a previous AYS installation, a message similar to the following appears:
Error 1907. Could not register font. Verify that you have sufficient permissions to install fonts, and that the system supports this font.