Resolving QuickBooks Error 3140
You may find an error similar to this in your QuickBooks log when exporting data:
QuickBooks error 3140: There is an invalid reference to QuickBooks [object] “” in [object].
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Error -2147206398 – Memory full
When trying to print or export to a PDF from AYS, a message similar to the following appears:
Error: -2147206398 – Memory full
Which paid support options are available?
Paid support may be purchased on a per-incident basis at the rate of $50 per 15 minutes of support, rounded up to the next 15 minutes.
Paid support may also be purchased as part of a monthly subscription or a yearly support agreement.
All paid support is subject to the terms and conditions outlined in the At Your Service Software license agreement.
Which free support options are available?
Free support is provided for 60 days with the purchase of any new license, additional user seats, or a license edition upgrade.
Free support is provided for 60 days with the purchase of an enterprise-edition version upgrade, or for 30 days for any other version upgrade.
All free support is subject to the terms and conditions outlined in the At Your Service Software license agreement.
How do I send a file to AYS?
Any file can be sent securely to At Your Service Software, Inc. using the At Your Service – Database Repair Utility.
Is AYS compatible with 64-bit versions of Microsoft Office?
Yes. At Your Service software is compatible with both 32-bit and 64-bit versions of Microsoft Access, Excel, and Word, and Outlook for all licensed users of version 2022 or higher.
Will AYS run on 64-bit versions of Windows?
Can I use a newer release of AYS with an older license?
The version 2025 AYS program installation will work with any AYS license that is version 2020 or newer. If you have an older AYS license then some newer AYS features may either be disabled, or a message may be displayed indicating which license version is required to use that feature. An exception to this is that a newer license version may be required if you have updated your Windows operating system to a newer version.
What happened to AYS version 4.0?
This article discusses the evolution of AYS program versions.
How do I install AYS on Windows Remote Desktop Services (RDS)?
AYS may be installed on a Windows Server with Remote Desktop Services (RDS) in order to run AYS on Windows remote clients.
For instructions on installing any application (such as AYS) on Remote Desktop Services, please see the Microsoft TechNet article: Remote Desktop Services Deployment Guide.
It is recommended that Remote Desktop Session Host be used rather than Virtual Desktop Virtualization Host.