Free support is provided for 60 days with the purchase of any new license, additional user seats, or a license edition upgrade.
Free support is provided for 60 days with the purchase of an enterprise-edition version upgrade, or for 30 days for any other version upgrade.
All free support is subject to the terms and conditions outlined in the At Your Service Software license agreement.
Any file can be sent to At Your Service Software, Inc. using the At Your Service – Database Repair Utility.
Yes. At Your Service software is compatible with both 32-bit and 64-bit versions of Microsoft Access, Excel, and Word, and Outlook for all licensed users of version 2022 or higher.
In most cases, yes. If you have an older AYS license then some new AYS features may either be grayed out, or a message may be displayed indicating which license version is required to use that feature. An exception to this is that a newer license version may be required if you have updated your Windows operating system to a newer version.
This article discusses the evolution of AYS program versions.
AYS may be installed on a Windows Server with Remote Desktop Services (RDS) in order to run AYS on Windows remote clients.
For instructions on installing any application (such as AYS) on Remote Desktop Services, please see the Microsoft TechNet article: Remote Desktop Services Deployment Guide.
It is recommended that Remote Desktop Session Host be used rather than Virtual Desktop Virtualization Host.
AYS may be installed on a Windows Server with Terminal Services in order to run AYS on Windows remote clients.
For instructions on installing any application (such as AYS) on Terminal Services, please see the Microsoft TechNet article: TS RemoteApp Step-by-Step Guide.
The AYS installer is a standard Windows Installer package, therefore it will automatically install in Terminal Server Install mode.
Yes, AYS is compatible with Windows Terminal Services in order to run AYS on Windows remote clients.
Yes, AYS is compatible with Windows Remote Desktop Services (RDS) in order to run AYS on Windows remote clients.
It is recommended that Remote Desktop Session Host be used rather than Virtual Desktop Virtualization Host.