Error -2147206398 – Memory full
When trying to print or export to a PDF from AYS, a message similar to the following appears:
Error: -2147206398 – Memory full
Operating Systems : All Page 5 / 7
Which paid support options are available?
Paid support may be purchased on a per-incident basis at the rate of $50 per 15 minutes of support, rounded up to the next 15 minutes.
Paid support may also be purchased as part of a monthly subscription or a yearly support agreement.
All paid support is subject to the terms and conditions outlined in the At Your Service Software license agreement.
Which free support options are available?
Free support is provided for 60 days with the purchase of any new license, additional user seats, or a license edition upgrade.
Free support is provided for 60 days with the purchase of an enterprise-edition version upgrade, or for 30 days for any other version upgrade.
All free support is subject to the terms and conditions outlined in the At Your Service Software license agreement.
How do I send a log file to AYS?
To send the User log file for the logged in Windows user to At Your Service Software, Inc., select File > Logs > Send User Log File from the main program menu.
To send the Process Manager log file to At Your Service Software, Inc., select File > Logs > Send Program Manager Log File from the main program menu. Only the program administrator may send the Process Manager log file.
How do I send a file to AYS?
Any file can be sent securely to At Your Service Software, Inc. using the At Your Service – Database Repair Utility.
Is AYS compatible with 64-bit versions of Microsoft Office?
Yes. At Your Service software is compatible with both 32-bit and 64-bit versions of Microsoft Access, Excel, and Word, and Outlook for all licensed users of version 2022 or higher.
Where can I download an older installer package for earlier versions of AYS?
A complete program installer package (.msi) is available for the last service pack of each program version from version 2.5 onward.
However, we recommend that you always install the latest AYS service pack to ensure that you have the newest features and resolutions to any reported issues. An older AYS license will still work with a newer program version.
Can I use a newer release of AYS with an older license?
The version 2025 AYS program installation will work with any AYS license that is version 2020 or newer. If you have an older AYS license then some newer AYS features may either be disabled, or a message may be displayed indicating which license version is required to use that feature. An exception to this is that a newer license version may be required if you have updated your Windows operating system to a newer version.
What happened to AYS version 4.0?
This article discusses the evolution of AYS program versions.
What is the maximum number of records that can be entered?
While the physical databases are capable of storing millions of records, the practical maximum number of records that can be entered in the various database tables depends much on the type of database, the number of simultaneous users, and the physical server hardware.
Experience has shown that Microsoft Access databases with 5 to 10 users experience a gradual slowdown as more records are added with the practical limit being in the range of 50,000 to 100,000 records per table. Microsoft Access databases also have a physical file size limit of 2 Gigabytes.
SQL databases are much more robust and still perform responsively with millions of records.