When a second user opens an AYS Microsoft Access database that is already open by another user, they get a “File already in use” error message. This problem can be resolved by the following steps:
The minimum requirements for installing and using At Your Service – Repair Center are:
- Windows 7 or higher or Windows server 2008 R2 or higher
- 2 GB RAM or more
- 300 MB disk space or more
- 1024 x 768 resolution display or higher
At Your Service – Repair Center works with the following MySQL versions:
The following Topaz signature pads are compatible with AYS 2.5 and higher:
Yes. Our programmers can customize existing exports or create completely new custom exports.
At Your Service provides some automatic means for database backup, and you can choose typical backup strategies to improve the security of your data.
Bulk or batch entry of new repair orders is made easy with the batch repair order entry process of AYS Repair Center. Once the initial order is entered, subsequent orders can be entered with minimal additional information.
Your customers can look up the status of their repair jobs online, freeing your staff from repeated phone calls.
Each new license purchase of AYS comes with a free trial of RepairStatus.net – our hosted solution for your repair status data.
Follow these steps to set up your Repair Status data upload:
In addition to the online Repair Status Lookup, AYS Repair Center enables you to communicate directly with your customers through automatic notifications triggered by repair status changes. You can also use this functionality internally, automatically sending messages to your assigned technicians when work is available to them.
You can use email, SMS text messages, and fax.
AYS Repair Center can assist you in operating a rental business or providing loaner equipment to customers during repairs.
You can use the Warranty Card module to manage this equipment.