AYS system requirements
The minimum requirements for installing and using At Your Service – Repair Center are:
- Windows 7 or higher or Windows server 2008 R2 or higher
- 2 GB RAM or more
- 300 MB disk space or more
- 1024 x 768 resolution display or higher
Operating Systems : All
Which MySQL versions are supported?
At Your Service – Repair Center works with the following MySQL versions:
Which Topaz signature pads are compatible with AYS?
The following Topaz signature pads are compatible with AYS 2.5 and higher:
Can AYS program custom exports for me?
Yes. Our programmers can customize existing exports or create completely new custom exports.
How Can I Back Up My AYS Database?
At Your Service provides some automatic means for database backup, and you can choose typical backup strategies to improve the security of your data.
Batch Repair Order Entry
Bulk or batch entry of new repair orders is made easy with the batch repair order entry process of AYS Repair Center. Once the initial order is entered, subsequent orders can be entered with minimal additional information.
Uploading Repair Status to RepairStatus.net
Your customers can look up the status of their repair jobs online, freeing your staff from repeated phone calls.
Each new license purchase of AYS comes with a free trial of RepairStatus.net – our hosted solution for your repair status data.
Follow these steps to set up your Repair Status data upload:
Automated Notifications
In addition to the online Repair Status Lookup, AYS Repair Center enables you to communicate directly with your customers through automatic notifications triggered by repair status changes. You can also use this functionality internally, automatically sending messages to your assigned technicians when work is available to them.
You can use email, SMS text messages, and fax.
Rentals and Loaners
AYS Repair Center can assist you in operating a rental business or providing loaner equipment to customers during repairs.
You can use the Warranty Card module to manage this equipment.
How do I send a Microsoft SQL server database to AYS?
A Microsoft SQL server database backup (.BAK) file must be created using SQL Server Management Studio, and then that backup file can be sent to AYS.