Which new features are in At Your Service version 2023?

The following new features and bug fixes were released in At Your Service version 2023. More new features will continue to be included with each monthly release.

If you already have version 2021 February release or newer installed, then select Help > Check for Program Update Now to automatically update to the latest version.

Or the latest version can be downloaded here.

Version 23.12.001 (2023 December Release)

  • Resolved error clicking on the repair order Notes tab when there are multiple messages in the message history
  • Resolved Ship via not always defaulting correctly when selecting a customer on a repair order, sales invoice, or credit note
  • Resolved Ship via not always defaulting correctly when selecting a vendor or on a purchase order
  • Resolved Warranty plan not always defaulting correctly when selecting a customer on a repair order
  • Resolved cursor not defaulting to Status field when opening a repair order

Versi 23.12.000 (2023 December Release)

  • Resolved error opening Communication menu on miscellaneous customer or vendor account
  • Added history of sent messages to repair order form
  • Double-clicking a sent message displays a read-only copy of the message
  • Added new send email message form with ability to enter rich text (e.g. bold, italic, underline; large and small text; colored text)
  • Added new send SMS text message form
  • Added new send fax message form
  • Added Edit menu option to delete selected detail row
  • QuickBooks integration now detects when QuickBooks is running elevated as a Windows administrator
  • Automatic backups now recover when the stored last daily backup date is future

Version 23.11.000 (2023 November Release)

  • Resolved QuickBooks Enterprise V24 being misidentified as the Pro edition
  • Resolved Outlook MAPI not using the configured reply-to email address
  • Resolved the SMTP email ‘no SSL’ option being ignored for version 2022 and newer licenses
  • Added option to send emails using HTML or plain text
  • Added ability to customize styling of the template used for HTML emails
  • Email, SMS, and fax messages are now queued before sending so that additional attempts can be made if sending fails
  • Added prompt to retry or cancel email, SMS, and fax messages stuck in the queue after multiple send attempts
  • All sent email, SMS, and fax messages are now saved permanently in the database, including if they were sent successfully
  • Improved memory cleanup after exporting to Microsoft Excel

Version 23.10.001 (2023 October Release)

  • Resolved program crashing on computers with multiple monitors

Version 23.10.000 (2023 October Release)

  • Resolved program starting off screen if the program was closed while minimized
  • Resolved Outlook MAPI not including sender name with email address
  • Added support for QuickBooks 2024
  • Added custom installation folder and contents to About box
  • Limited date entry to 1900 or later
  • Progress windows can now be dragged if they are covering other information
  • Foundation work on integration with QuickBooks online

Version 23.7.000 (2023 July Release)

  • Resolved error picking an inventory item or service code to a repair order in SQL databases
  • Resolved email messages with duplicate email addresses discarding all email addresses after the duplicate one
  • Improved stability of emailing using Outlook MAPI
  • Various enhancements to Microsoft Excel interface
  • Various enhancements to Microsoft Word interface

Version 23.4.000 (2023 April Release)

  • Resolved error manually entering a valid part number or service code on a repair order with repair step columns
  • Resolved missing subtotal fields on the edit repair order Details tab
  • Resolved problems using AYS database filenames that include an ampersand (&) character
  • Resolved Setup Communication Options always being read-only in the process manager
  • Added Average Repair Step Times by Service Code report
  • Added Action column to QuickBooks exclude records module to indicate if exported data will be new or an update
  • Added Technician and Hours columns to Repair Orders (Simplified) export and Repair Invoices (Simplified) export

Version 23.3.000 (2023 March Release)

  • Resolved error in setup communication options when email method is set to SMTP
  • Added reduced-price read-only user licenses
  • Added option to automatically enter repair step technician when entering an inventory part on a repair order
  • Added option to automatically enter repair step date when entering an inventory part on a repair order
  • Added option to automatically enter repair step technician when entering a service code on a repair order
  • Added option to automatically enter repair step date when entering a service code on a repair order
  • Added support for Microsoft SQL server 2022
  • ‘Sign in with Google’ now automatically re-authenticates when necessary
  • Resolved licensed seats not being locked correctly
  • Resolved setup repair status communication options form loading slowly
  • Resolved setup communication options form loading slowly when there are a large number of attachments

Version 23.1.000 (2023 January Release)

  • New .ayslic license file format
  • Downloading and preparing automatic version updates now displays a progress bar
  • Downloading and preparing automatic version updates now displays a progress bar
  • Downloading and preparing automatic version updates now displays a progress bar
  • Resolved problem installing a new license over a license version that is no longer supported
  • Resolved some yes/no settings stored in the Windows registry not migrating correctly from version 3.4 or earlier
  • Improved stability of emailing using Outlook MAPI
  • Improved stability when images and backups are stored on a file server that temporarily disconnects from the network
  • Ended support for operating systems earlier than Windows 10 and Windows Server 2012

See also which new features were in At Your Service version 2022.

AYS Versions: 2023
AYS Editions: All
Operating Systems: All
Databases: All