To send the User log file for the logged in Windows user to At Your Service Software, Inc., select File > Logs > Send User Log File from the main program menu.
To send the Process Manager log file to At Your Service Software, Inc., select File > Logs > Send Program Manager Log File from the main program menu. Only the program administrator may send the Process Manager log file.
Any file can be sent to At Your Service Software, Inc. using the At Your Service – Database Repair Utility.
Yes. At Your Service software is compatible with both 32-bit and 64-bit versions of Microsoft Access, Excel, and Word, and Outlook for all licensed users of version 2022 or higher.
A complete program installer package (.msi) is available for the last service pack of each program version from version 2.5 onward.
However, we recommend that you always install the latest AYS service pack to ensure that you have the newest features and resolutions to any reported issues. An older AYS license will still work with a newer program version.
The version 2025 AYS program installation will work with any AYS license that is version 2020 or newer. If you have an older AYS license then some newer AYS features may either be disabled, or a message may be displayed indicating which license version is required to use that feature. An exception to this is that a newer license version may be required if you have updated your Windows operating system to a newer version.
This article discusses the evolution of AYS program versions.
While the physical databases are capable of storing millions of records, the practical maximum number of records that can be entered in the various database tables depends much on the type of database, the number of simultaneous users, and the physical server hardware.
Experience has shown that Microsoft Access databases with 5 to 10 users experience a gradual slowdown as more records are added with the practical limit being in the range of 50,000 to 100,000 records per table. Microsoft Access databases also have a physical file size limit of 2 Gigabytes.
SQL databases are much more robust and still perform responsively with millions of records.
To reverse an incorrect payment, enter the exact same payment again but with a negative amount.
Your business name is encrypted and embedded within your AYS license file. Therefore you must obtain an updated license file that includes your new business name.
Yes. When a license is purchased for two or more users, then there are standard pricing discounts.