Rentals and Loaners
AYS Repair Center can assist you in operating a rental business or providing loaner equipment to customers during repairs.
You can use the Warranty Card module to manage this equipment.
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How to Configure Microsoft SQL Server 2012 R2 for AYS
Certain SQL Server permissions are necessary for AYS users to access the data and run reports. This article will assist you in configuring the security on Microsoft SQL Server 2012 R2.
Note
Note: At Your Service Software, Inc. will not provide support for installing or administering SQL Server on your hardware and network. Please consult a local IT service provider and/or Microsoft for this service.
How do I set up Clickatell SMS text messaging with AYS?
Clickatell is an affordable and reliable international SMS text messaging provider that allows for seamless integrated SMS text messaging from within AYS.
Configuring Clickatell SMS text messaging is a two-step process:
- Set up and configure an account with Clickatell
- Enter your Clickatell settings within AYS
My business name has changed. How do I change it within the program?
Your business name is encrypted and embedded within your AYS license file. Therefore you must obtain an updated license file that includes your new business name.
Which form options can I configure without customization?
On most standard AYS forms, the following form options may be configured without any additional custom programming:
- Select whether to print forms in English, English and French combined, or English and Spanish combined
- Choose whether to print the form header or to use pre-printed letterhead paper
- Add a company logo to print in the form header and select the size to print the logo
- Depending on the user license, select which business name to print in the form header for each business location or division
- Enter contact information to print in the form header for each business location or division
- Enter a single line of text for each business location or division to print just below the form header; commonly used for a tax registration number
- Many individual field captions on the form may be renamed to use terminology common in your industry
- Select whether or not to print Code 39 or QR code barcodes
- Select whether or not to print the first photograph attached to the corresponding record, as well as the size to print the photograph
- Enter paragraphs of text to print as a standard notice at the bottom of the form
How do I remove AYS branding from communication that is generated by AYS?
AYS branding was removed from all emails, faxes, and from the automatically-generated repair status web site in September 2011 for licensed users of version 3.3 and higher.
How do I configure AYS to use my local currency settings?
If At Your Service software is installed on a local workstation, then the currency symbol displayed and printed will be the same symbol configured in the Windows regional settings on that local workstation.
If At Your Service software is installed on a server that is being accessed remotely (e.g. via remote desktop or Citrix server), then the currency symbol displayed and printed will be the same symbol configured in the Windows regional settings on the server.