Most modern digital cameras can be tethered to your local computer such that when each picture is taken, the digital photo file is automatically transferred to a target folder on your computer. The AYS program can then automatically attach them to service/repair orders and other records. The following information will assist you in installing and configuring your digital camera to work with AYS.
If you would like to install At Your Service – Repair Centre on a workstation that does not have the software installed, follow these steps:
The following is a reference for installing, upgrading, and uninstalling At Your Service – Repair Centre software, as well as related software packages and services and related hardware accessories.
At Your Service – Repair Center works with the following Microsoft SQL Server and SQL Server Express versions:
At Your Service provides some automatic means for database backup, and you can choose typical backup strategies to improve the security of your data.
SQL Server Express can be used instead of larger deployments of SQL Server, depending on your company’s requirements.
Database configuration and setup described in this article can be followed, but by default, the server is not accessible over the network. Follow these steps to make the server visible so that you can connect to and configure the server from another workstation on the network.
This article will describe the configuration and setup of QuickBooks integration with At Your Service Repair Center software.
QuickBooks integration is an optional feature that you may purchase for your license. Please contact us for a quote if you are interested in adding this feature to your license.
Bulk or batch entry of new repair orders is made easy with the batch repair order entry process of AYS Repair Center. Once the initial order is entered, subsequent orders can be entered with minimal additional information.
Your customers can look up the status of their repair jobs online, freeing your staff from repeated phone calls.
Each new license purchase of AYS comes with a free trial of RepairStatus.net – our hosted solution for your repair status data.
Follow these steps to set up your Repair Status data upload:
If you are using Microsoft Access AYS database files, multiple users at your location can open and work with the same database across your network. You will need a multiple seat license to open the database with multiple users concurrently. Please contact us if you would like to upgrade to obtain this ability.