Why does AYS sometimes crash when left idle?
When running AYS, a message similar to the following may appear when the workstation is idle.
Error: -2147467259 – Disk or network error.
Here is how to solve that problem.
21 articles AYS Issues
Known issues, fixes and workarounds
Horizontal scrollbar on browse forms is blank
After a Windows update, the horizontal scrollbar at the bottom of all browse windows (e.g. Browse Repair Orders, Browse Customers, etc.) is blank. How can I fix this problem?
Database corruption message when starting AYS
When starting AYS software I see a message similar to the following:
Why does this happen, and what should I do?
“Invalid Procedure Call” After Installing Windows Update
The August 13, 2019 Windows Update KB451250 for Windows 7, 8.1 and 10 can cause many applications including At Your Service to stop responding or present an error “Invalid Procedure Call” when run. Microsoft is aware of this issue and has provided additional patches to fix the issue.
Why is my AYS license not working after upgrading my Windows operating system?
If you have recently upgraded your Windows operating to a newer version and see a message similar to the one below, what does it mean?
A licensed version of AYS reverts to an evaluation edition
After a Windows 10 operating system update, a previously licensed version of AYS displays the message “This is an evaluation edition of At Your Service”.
After a Windows 10 operating system update was installed (either automatically or manually), when starting a previously licensed installation of AYS, you see the following messages:
How do I send a Microsoft SQL server database to AYS?
A Microsoft SQL server database backup (.BAK) file must be created using SQL Server Management Studio, and then that backup file can be sent to AYS.
Error 1907 – Could not register font
When installing a new version of AYS over a previous AYS installation, a message similar to the following appears:
Error 1907. Could not register font. Verify that you have sufficient permissions to install fonts, and that the system supports this font.
Avast antivirus is blocking AYS software
Avast antivirus software is blocking AYS software from running.
Error -2147190908 – Failed to export the report
When exporting a form or report to a PDF document from within AYS, a message similar to the following appears:
Error: -2147190908 – Failed to export the report.