Which paid support options are available?
Paid support may be purchased on a per-incident basis at the rate of $45 per 15 minutes of support, rounded up to the next 15 minutes.
Paid support may also be purchased as a monthly rental agreement, a 1-year support contract, or a 1-year support subscription.
All paid support is subject to the terms and conditions outlined in the At Your Service – Software and Services License Agreement.