The following new features and bug fixes were released in At Your Service version 2026. More new features will continue to be included with each monthly release.
If you already have version 2021 February release or newer installed, then select Help > Check for Program Update Now to automatically update to the latest version.
Or the latest version can be downloaded here.
Version 26.5.000 (2026 May Release)
- Added Windows OS, full-access seats, and read-only seats columns to View Logged in Users
- Added ability for an administrator to send messages to other users logged into the same database from View Logged in Users
- Added ability for an administrator to kick other users out of the database from View Logged in Users
- Replaced Setup Repair Status Communication Options with Setup Automated Actions (by Repair Status)
- Added rich text to automated popup messages and email messages
- Added mail merge field graphic placeholders
- Added mail merge fields for business location references 1 to 4
- Added mail merge fields for customer references 1 to 8
- Added mail merge fields for repair order references 5 to 8
- Added mail merge fields for vendor references 1 to 4
- Added framework for Global Payments card-present transactions
- Added Setup Credit/Debit card processing
- Moved XCharge credit/debit card processing setup from Setup Payments to Setup Credit/Debit card processing
- Added support for Microsoft SQL server 2025
- Added support for clustered Microsoft SQL server databases
- Ended support for Microsoft SQL server versions earlier than 2012
- Added database corruption check for Microsoft SQL and MySQL databases
- Added ability to upload manual data exports using SFTP
- Added ability to view all background logging for the current session
- Added dynamic updating of clipboard buttons on rich text fields
- Added AI-readable database dictionary
- Updated FedEx courier tracking hyperlink
- Resolved lag during spell checking
- Resolved spell check redlines not appearing below words when different font sizes are used
- Resolved saved user paragraph notes disappearing
- Resolved the default reply to email address for Outlook desktop not saving correctly on Setup Communication Options
- Resolved the repair status dropdown on the edit repair order form showing the published caption instead of the internal caption
- Resolved the replacement parts cost and refurbished parts cost fields being hidden on the edit repair order form
- Resolved spurious MySQL DSN message when a report file has not been updated for the latest database structure
- Resolved random errors when moving the mouse over the toolbar
- Improved error handling when analyzing display monitor configuration
- Resolved Process Manger setup exports stripping the {###} serial number placeholder from the filename
- Improved repairstatus.net back button functionality
- Updated repairstatus.net to use newer DOM functions
Version 26.3.003 (2026 March Release)
- Added SFTP downloads for scheduled imports in the Process Manager
- Added SFTP uploads for scheduled exports in the Process Manager
- Resolved error automatically adding new makes and models in an Access database
- Resolved error automatically adding new technicians in an Access database
- Resolved error batch printing forms
- Resolved error filtering the repair orders browse by estimate sent date or estimate approved date
- Resolved error opening Setup Form Options in the Repair Lite edition
- Resolved error replicating a repair order when the Notes to Print field is being replicated
- Resolved error when a printer driver lists a paper source ID or paper size ID more than once
- Resolved auto-logout inactivity timer not being reset from newer forms
- Resolved Ctrl+V hot key not working in multiline TextBox entry controls with pre-2026 licenses
- Resolved picture fields being set as required in Access databases on some installs
- Resolved random disconnects when the Process Manager service is logged in as a user through the Windows Services module
- Resolved Repair Order Updates import clearing reference fields 5 to 8 if they are not explicitly being imported
- Resolved Setup Form Options window being cropped
- Resolved Setup Paragraph Notes window being cropped
- Resolved spell check redline vertical position when multiple font sizes are on the same line
- Resolved users being listed multiple times after refreshing the list of users still in the system before running a process
- Added recommendation message that Access database structures be updated from the same computer as the database
- Improved error handling when a remote network printer cannot be reached due to network connection issues
Version 26.3.002 (2026 March Release)
- Resolved error printing forms from a SQL database
Version 26.3.001 (2026 March Release)
- Resolved error updating inventory ledger
Version 26.3.000 (2026 March Release)
- Resolved error selecting Current Business Location Only filter in Customers browse when there is only one business location
- Resolved error transferring inventory items between business locations
- Added Date Estimate Sent column to Repair Orders browse
- Overhauled Setup Standard Notes and renamed as Setup Paragraph Notes module
- Moved Setup Paragraph Notes to the Setup menu
- Added ability to assign paragraph notes to an individual user or all users
- Added ability to assign paragraph notes to individual multiline text fields
- Added ability to enter rich text in paragraph notes
- Added paragraph notes to every multiline text field in the program
- Replaced import Standard Notes with import Paragraph Notes
- Replaced export Standard Notes with export Paragraph Notes
- Added Repair Order Details export
- Adjusted spell check to update when splitting a word in two
- Removed prompt to backup a SQL database to Microsoft Access when updating the SQL database structure
Version 26.2.001 (2026 February Release)
- Resolved error printing a repair form for a repair order in a Microsoft Access database with an inventory part that does not have a picture
- Resolved error backing up a Microsoft SQL or MySQL database with inventory parts that do not have a picture to a Microsoft Access database
- Resolved backing up a Microsoft SQL or MySQL database to a Microsoft Access database resulting in a file with 2 .ays extensions
Version 26.2.000 (2026 February Release)
- Added a picture to inventory parts that is stored in the database
- Inventory part pictures are automatically resized to no more than 600 pixels (2 inches at 300 DPI) per side before saving
- Added ability to configure a business logo in the header of email messages in Setup communication optoins
- Added ability to configure a personal signature in the footer of email messages including a logo or graphic
- Added ability to configure a legal notice in the footer of email messages
- Added legal notice, low resolution logo, and signature logo to Setup business locations
- Overhauled logged-in users form
- Added Windows user, time zone, program version, license version, and remaining available license seats to logged-in users
- Different program versions between multiple users are now highlighted on logged-in users
- Added ability to configure unique user security settings for multiple AYS databases open on the same workstation
- Improved speed of synchronizing the security cache when opening a database
- Changed log file extension from .ayslog to .log
- Resolved random error opening repair orders on a Microsoft SQL database
- Resolved random error 91 errors
- Resolved multiline TextBox controls not triggering all events when modern spell check is enabled
- Resolved Ctrl+C hot key on a ListBox control always copying the first item in the list beginning with the letter C
- Resolved fields RORepairOrder5 through RORepairOrder8 printing blank on forms
- Resolved error in import Repair Order Updates when scheduled in the Process Manager
- User settings for the Process Manager are now assigned to user “ProcessManager”
- Started framework for sending credit card payment links to customers via email or SMS text messaging using Global Payments
Version 26.1.002 (2026 January Release)
- Resolved error clicking on sent messages in the repair order Notes tab
- Resolved Ctrl+X cutting text from ComboBox and TextBox entry controls but not putting the text on the Windows clipboard
- Resolved Ctrl+V pasting text twice in a TextBox entry control
- Restored Ctrl+S hot key for saving records
- Resolved pasting date, time, and user name not working in single-line text fields
- Added Shift+Ctrl+K hot key to start legacy spell check
- Resolved some fonts not displaying correctly
- Resolved error exporting Repair Orders (Simplified) from a MySQL database
- Improved error handling when trying to export to a folder for which you do not have permissions
Version 26.1.001 (2026 January Release)
- Resolved error opening the repair orders browse in research or scan mode
- Resolved error opening a repair order record in the Repair Lite edition
- Resolved error pressing Ctrl+V or Shift+Ctrl+T in a field that did not support that type of pasting
- Resolved pasting date or date and time not working in single-line text fields
- Resolved Ctrl+V pasting text twice in a ComboBox entry control
- Resolved some toolbar captions not lining up with the correct icons
- Changed pasting time or date and time hot key to Shift+Ctrl+T
- Changed pasting date, time, and user name hot key to Shift+Ctrl+N
Version 26.1.000 (2026 January Release)
- Added ability to not track stock quantities on inventory items (e.g. for screws, etc.)
- Added no stock tracking to the Inventory import and export
- Updated Inventory Value report for inventory items with no stock tracking
- Resolved inventory item last purchase price not being updated
- Added ability to spell check in most languages installed in Windows control panel instead of just English, French, and Spanish
- Added spell check redlines on all misspelled words instead of just the last one
- Added ability to spell check in uppercase text
- Added ability to right click on a misspelled word and choose from a list of suggested corrections
- Added setup spell check module with shared spell check word list, ignore word list, and autocorrect word list
- Added ability to enable or disable spell check on each multiline text field
- Added Reference 5 to Reference 8 columns to the repair orders browse
- Resolved that after selecting Disable when deselecting a third-party vendor on a repair order it was not disabling the fields
- Resolved error opening Setup Repair Statuses from a Microsoft SQL database
- Added ability to automatically lock repair orders when changing a repair order to a particular repair status
- Added option for all users to unlock repair orders instead of just administrators
- Overhauled Edit menu
- Added ability to copy a single row of data to the clipboard from entry controls with multiple columns
- Added ability to copy selected rows of data to the clipboard from entry controls with multiple rows
- Added ability to copy all rows of data to the clipboard from entry controls with multiple rows
- Added ability to paste uppercase text
- Added ability to convert text to uppercase
- Added ability to paste files copied from Windows file explorer to attachments fields
- Resolved formatted Unicode text not pasting correctly into a rich text control
- Overhauled Setup menu and made all menu options visible when forms are open
- Moved correspondence language setting from the Setup menu to setup module options
- Made Export menu items visible when forms are open
- Added option on Help menu to send feedback to At Your Service Software
- Resolved redirected printers on a terminal server not always mapping to the correct terminal session
- Resolved blank pages printing at the end of printed forms when there are no configured notices to print
- On all printed forms, multiline text of 8 or more lines now splits across pages to save paper
- On all printed forms, added a line below the header on pages 2 and beyond
- Added ability to disable popup notifications for successful automatic database backups
- Improved logging when sending emails via Microsoft Outlook desktop
- Added warning message if the sample database is still open in the AYS process manager.
- Added option when uploading to the repair status web site to not include unpaid repair orders
- Various user interface refinements
- Improved efficiency of QuickBooks Online exports
- QuickBooks Online features will be released together in a future version