Every time the AYS program is run, the program installer starts automatically, sometimes in an endless loop.
Cause
This problem is typically caused by one ore more of the following reasons:
- An individual user install on a terminal server has not yet completed but the .msi installer program is in a folder that the user does not have access to
- The currently logged in Windows user does not have rights to access a critical file needed by the program
- A critical file needed by the program has either been changed, corrupted, or is missing
Resolution
Step 1: Do a full uninstall of the AYS program.
Step 2: Download the latest AYS complete installer and place the .msi file in a folder that may be accessed by all users.
Step 3: Log in as a Windows administrator and run the installer.
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