We recommend that you always install the latest AYS service pack to ensure that you have the newest features and resolutions to any reported issues. If you cannot find the answer that you are looking for in this knowledge base then please contact AYS support for assistance at [email protected] or +1-416-749-3546 during regular business hours EST. Depending on the issue and your current license or support contract, support charges may apply.
Updates
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Which new features are in At Your Service version 2025?
0Which new features are in At Your Service version 2024?
0Which new features are in At Your Service version 2023?
0End of Support for AYS Version 3.4 software
0Which new features are in At Your Service version 2022?
0Error -2147217900 [SQL Server]CREATE TABLE permission denied
0Which new features are in At Your Service version 2020?
0Which new features are in At Your Service version 2021?
Miscellaneous
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Error trying to access QuickBooks
0Trend Micro antivirus software quarantines AYS software with a false positive
0“Invalid Procedure Call” After Installing Windows Update
0What does “Windows protected your PC” mean?
0Is there a cloud version of AYS?
0How do I install AYS on Amazon AWS Lightsail?
0Getting Started with AYS Repair Center
0Which Topaz signature pads are compatible with AYS?
0How Can I Back Up My AYS Database?
0Rentals and Loaners
Recent articles
Dec 12, 2025
Which new features are in At Your Service version 2025?
Jun 13, 2025How do I send AYS email through Microsoft email services?
Mar 1, 2023End of Support for AYS Version 3.4 software
May 31, 2022How do I send AYS email through Gmail?
Jan 26, 2022Is AYS supported on Windows 11?
Jun 13, 2025How to Configure Microsoft SQL Server for AYS
Aug 7, 2024Database corruption message when starting AYS
May 27, 2022Is AYS compatible with 64-bit versions of Microsoft Office?
Jan 27, 2026Which paid support options are available?
Jan 23, 2026Field Mapping – Import Inventory
Jan 23, 2026Field Mapping – Import Customers
Jan 23, 2026Online Repair Status Lookup
Jan 23, 2026Which new features are in At Your Service version 2024?
Jan 23, 2026Interoperation With Other Systems
Jan 21, 2026Field Mapping – Import Repair Order Updates
Jan 21, 2026Field Mapping – Import Repair Order Details
Jan 21, 2026Field Mapping – Import New Repair Orders
Dec 12, 2025Where can I download an older installer package for earlier versions of AYS?
Popular articles
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